Have a student that has switched sections, or has entered the wrong course code. We are happy to help change them and put them into the correct course.
Please contact Support@aktiv.com as we are happy to help move students between sections. You can also ask the student to contact us as well. We will need the following information:
1. Student's Login Email
2. New Course Code
Please note: Any course set up with an LMS grade sync or LTI integration will need the student to enroll in the new course through the LMS/LTI link first before we can help remove them from the old section.
Please pardon our appearance as we spruce up our support pages to match our new look. Some images may have slightly different logos, colors, or wording. Everything you need, like buttons and settings, should all be in the same place. If you have questions, reach out to us at firstname.lastname@example.org